COFFEE RELIEF - La oportunidad en el café de especialidad

Coffee Relief exists to prove that specialty coffee can create real prosperity in producing countries.

We believe coffee is more than a commodity.
It is knowledge, craftsmanship, culture, land, and people.

When value stays at origin, prosperity stays too.

That’s why we roast at origin.
We package at origin.
We export from origin.

Every step we keep in the country creates jobs, builds expertise, strengthens local economies, and restores dignity to coffee communities.

We believe coffee should uplift everyone it touches — not only the person who drinks it, but also the person who grows it.

Coffee Relief was created to share prosperity.
To build a fairer, more transparent, and more sustainable value chain.
To demonstrate that impact and profitability don’t compete — they reinforce each other.

We believe in fair coffee with full traceability and fresh roasting.
We believe in direct relationships with coffee farmers, where knowledge is shared and growth is mutual.
We believe in innovation, technology, and artificial intelligence as tools to make smarter, more human, and more sustainable decisions.

We believe in meaningful experiences.
In brands that inspire connection.
In coffee with a story, a face, and a purpose.

Coffee Relief is more than a coffee company.
It’s a model for a better industry.
It’s a commitment to shared value.
It’s an invitation to rethink how coffee can create lasting impact.

Because when coffee stays, prosperity stays too.

Shop Coffee Start with the Origin Collection

PromotING Local Design

Designer Ángeles Ortiz and Rachel Espinoza from AOS studio.

AOS connected Coffee Relief with the best artisans and architects in Quito, who later built our infrastructure and design.

less energy

Tala bulbs in our seating area.

For most of our space lighting we teamed with Tala LED light bulbs using 90 per cent less energy than equivalent incandescent bulb and lasting 10 to 15 times longer.

Pro Pachamama

World known barista Jazmin Bustos.

Our new menu considers the Pachamama (Earth) at its best. Together with Jazmin, we developed a menu that represents our culture and gastronomy that can’t be found elsewhere.

working with Female Bakers

We ally with local women entrepreneurs who source our "Experience Bakery" daily.

Ke-deli desserts, Panea, and the Cookieteria have significantly impacted our business, creating the best products in town. Together, we offer various bakery goods that consider different dietary preferences.

Waste Management

Zero waste mission.

We are significantly reducing our plastic usage. However, a local waste management service manages the few we produce. We partner with "Marca Patito" to distribute our coffee through a zero-waste.

Closer to our Employees

Impacting our neighboorhood.

We want to support the communities that surrounds us. So for our team commitment, we've decided to collaborate with people who live within 4 miles to promote economic and cultural improvement in the area.

CAS CAF

Coffee Relief's signature product is a carbonated drink made from the dried skins of the coffee fruit or coffee cherries (*cascara).

We work with farm partners to choose the correct varietals of coffee that develop the drink's wanted flavor and reach the cherry's appropriate degree of fermentation. Consequently, the drink can provide beneficial probiotics and the right amount of caffeine for different customer profiles (from athletes to office workers).

new experiences

Pure Over

By applying the PURE OVER method, we are the first coffee shop in Latin America to serve 100% paper-free cups of coffee. The process accentuates the extract of oils that are usually lost when filtering with paper. Using a borosilicate glass that maintains the temperature, the technique enhances our customers’ coffee experience. Moreover we are encouraging our clients to try PURE OVER by reducing the cost of the filter coffee when you have it with PURE OVER.

We added a set of ‘Aillio roasters‘ to the Coffee Relief space under the Direction of Juan Pablo the middle brother and our Roaster Master. This fully electric roaster maximizes energy consumption efficiency and merges with stability in the exchange of energy while roasting. The result: roast curves are more accurate within the determined parameters per batch. We have been able to encourage farmers to improve their harvesting process by showing them the impact of farm processes when roasting specialty coffee.

In the meantime, we are promoting a circular economy opportunity for coffee farm producers, resulting in economic growth. The production of Cas-caf is turning the waste of the coffee-making output into an innovative drink and increasing the income of involved communities. Besides, the company designed an eco-friendly glass bottle that allows customers to return and get in-store credit, generating customer engagement and contributing to environmental benefits.

coffee supplies

ACCESIBILITY

Despite Ecuador being a coffee producer, there was a lack of accessibility to baristas and specialty cafeterias supplies. We partnered with well-known brands to offer kettles, roasters, and brewing methods. We are working on making them accessible to the Ecuadorean and Latin American markets. We are working to introduce Pure Over, Brewista, Kruve and Aillio products into the local market.