SUSTAINABILITY

COFFEE RELIEF DNA

Coffee Relief is an ecosystem of opportunities for all stakeholders within the coffee specialty market.

DESIGN

Our project is partnering with brands whose sustainability and ethical values align with ours: We team with Tala for most of our space lighting. Tala LED light bulbs reduce energy consumption, using 90 per cent less energy than equivalent incandescent bulb and lasting 10 to 15 times longer before needing to be replaced Made by AOS: AOS's product design branch. They connected Coffee Relief with the best artisans in Quito, who later built our infrastructure and design. In addition, working with them allowed us to support local communities and develop a cultural engagement.

menu

LOCAL FOOD

We designed our menu considering Ecuadorian culture, including local producers, seasonal fruits, and native flora. Also, it features Ecuadorian medical plants that contribute to our concept of wellness. We aim to create a new opportunity in the world of specialty, taking the customer experience to the next level. Our new menu considers the Pachamama (Earth) at its best. We worked with Jazmin Bustos, an Ecuadorian barista with international recognition. Together we developed a menu that represents our culture and gastronomy that can’t be found elsewhere.

All our menu uses local products cultivated within 7 miles. To ensure freshness and high-quality beverages, we grow our fruit produce in our orchard located in Tababela. We harvest oranges, lemons, mandarines and many other fruits that are organically raised to offer the best flavor in our products.

coffee

We have created strong relationships with coffee farmers, who are part of our coffee family and have been a critical factor in our development. All our coffee is sourced directly from Ecuadorian coffee producers within a fair-trade approach.

roastery

Roasting is a crucial step in the process of specialty coffee. Reducing our carbon footprint in every step of the supply and value chain is our commitment. We added a set of ‘Aillio roasters‘ to the Coffee Relief space under the Direction of Juan Pablo the middle brother and our Roaster Master. This fully electric roaster maximizes energy consumption efficiency and merges with stability in the exchange of energy while roasting. The result: roast curves are more accurate within the determined parameters per batch. We have been able to encourage farmers to improve their harvesting process by showing them the impact of farm processes when roasting specialty coffee.

cas caf

CASCARA

Coffee Relief's signature product is a carbonated drink made from the dried skins of the coffee fruit or coffee cherries (*cascara). It offers a unique coffee tasting experience to consumers. This innovative creation seeks a new direction in specialty and is now changing the game in the stage of coffee processing. We work with farm partners to choose the correct varietals of coffee that develop the drink's wanted flavor and reach the cherry's appropriate degree of fermentation. Consequently, the drink can provide beneficial probiotics and the right amount of caffeine for different customer profiles (from athletes to office workers).

In the meantime, we are promoting a circular economy opportunity for coffee farm producers, resulting in economic growth. The production of Cas-caf is turning the waste of the coffee-making output into an innovative drink and increasing the income of involved communities. Besides, the company designed an eco-friendly glass bottle that allows customers to return and get in-store credit, generating customer engagement and contributing to environmental benefits.

NEW EXPERIENCES

PURE OVER

By applying the PURE OVER method, we are the first coffee shop in Latin America to serve 100% paper-free cups of coffee. The process accentuates the extract of oils that are usually lost when filtering with paper. Using a borosilicate glass that maintains the temperature, the technique enhances our customers’ coffee experience. Moreover we are encouraging our clients to try PURE OVER by reducing the cost of the filter coffee when you have it with PURE OVER.

BAKERY

SUPPORTING FEMALE BAKERS

We ally with local women entrepreneurs who source our "Experience Bakery" daily. Located 5 miles from Coffee Relief, Ke-deli desserts, Panea, and the Cookieteria have significantly impacted the business, creating the best products in town. Together, we offer various bakery goods that consider different dietary preferences, including Keto Milky Cake "Tres Leches Keto", Sourdough Focaccia, Stout dark chocolate cookie, and Honey Lavender cookie.

WATER

KEY TO OUR BUSINESS

We are proud to say that we have cero plastic bottles in our path. Our production is directly sourced from Agua San Felipe, a family-owned company that delivers fresh water from the Andes. Their watershed locates at the Cotopaxi (one of the highest mountains in the world).

community

We want to empower other businesses to support the communities they work with. So for our team commitment, we've decided to collaborate with people who live within 4 miles to promote economic and cultural improvement in the area.

coffee supplies

ACCESIBILITY

Despite Ecuador being a coffee producer, there was a lack of accessibility to baristas and specialty cafeterias supplies. We partnered with well-known brands to offer kettles, roasters, and brewing methods. We are working on making them accessible to the Ecuadorean and Latin American markets. We are working to introduce Pure Over, Brewista, Kruve and Aillio products into the local market.

WASTE MANAGEMENT

& ZERO WASTE

We are significantly reducing our plastic usage. However, a local waste management service manages the few we produce. We partner with "Marca Patito" to distribute our coffee through a zero-waste. We want to encourage packaging reduction and generate consciousness for other local businesses.

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